Closing your Account and Deleting Your Data

Closing your Account and Deleting Your Data

We're Sorry to See You Go!

At BlinkFrames, we value each and every user, and it is with a heavy heart that we bid farewell to our users who have decided to close their accounts. We understand that circumstances change, and we respect your decision.

If you are certain about closing your account and wish to have all of your sensitive data removed from our system, we will be more than happy to assist you through the account deletion process. To initiate the deletion process, we require verification of your identity.

Identity Verification Process

To ensure that your account is deleted securely and that your data remains confidential, we kindly ask you to follow these steps:

  1. Email Verification: Please send an email to support@blinkframes.com from the email address associated with your BlinkFrames account. In the email, include the following details:
    • Subject: Account Deletion Request
    • Your Full Name
    • Your Registered Email Address
    • Your User ID (if available)
  2. Confirmation Response: Our support team will review your request and respond to your email within 48 hours. They may ask for additional information to confirm your identity and ensure the security of your data.
  3. Account Deletion: Once your identity is verified, we will proceed with the account deletion process. Please note that this action is irreversible and will remove all your personal data and usage history from our system.

Retention of Non-Personal Data

While your personal data will be entirely removed, we want to let you know that we may retain non-personal data for statistical and analytical purposes. This information is completely anonymized and cannot be traced back to you as an individual.

Contact Us

If you have any concerns or questions regarding the account closure or data deletion process, please don't hesitate to reach out to our support team at support@blinkframes.com. We're here to help!

Once again, we're truly saddened to see you go, but we understand that change is a part of life. If you ever decide to come back, our virtual doors will always be open to welcome you back into the BlinkFrames community.

Thank you for being a part of our journey.

Best wishes,

The BlinkFrames Team